PRIVACY POLICY

Effective Date: February 17th, 2024

At Toff Education (9502-9492 Quebec Inc.), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our tutoring services, you agree to the terms outlined in this policy.

1. Information We Collect:

a. Personal Information: When you create an account, we collect information such as your name, email address, telephone and details about your learning needs.

b. Profile Information: Tutors may provide additional information, such as qualifications, educational background, and areas of expertise. This information can be stored on our the SquareSpace platform and the TeachWorks platform, both used for our operations. 

c. Session Data: We collect information about tutoring sessions, including communication logs, documents shared, and session duration.

d. Usage Data: We gather data on your interactions with the website, such as pages visited, features used, and device information.

2. Cookies and hosting platforms

a. This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

b. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

c. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

d. For Website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

e. Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

f. Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

3. How We Use Your Information:

a. Service Provision: We use your information to facilitate and improve tutoring sessions, connect tutors and students, and provide customer support.

b. Communication: We may use your contact information to send important updates, notifications, or promotional materials.

c. Payment Processing: Your payment details are used for transactional purposes, billing, and to prevent fraudulent activities. Our payment processor Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/en-ca/legal/privacy-center. At no point does Toff Education collect any billing information.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

d. Analytics: We analyze usage patterns to improve our website, enhance user experience, and optimize our services.

3. Data Sharing:

a. Tutors and Students: Basic profile information, including names and relevant details, may be shared between tutors and students to facilitate tutoring sessions.

b. Third-Party Services: We may engage third-party services for payment processing, analytics, and other functions. These providers have access to limited information necessary to perform their services.

c. Legal Compliance: We may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.

4. Security Measures:

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices:

a. Account Information: You can review and update your account information at any time by logging into your account. At no point does Toff Education share the identity of children and individuals for marketing or public relations purposes unless it is agreed to with the individual directly. 

b. Communication Preferences: You can choose to opt out of promotional communications.

6. Children's Privacy:

Our services are not directed to individuals of all ages.  Children under the age of 18 are to be registered by a parent or guardian.  All payments will be sent to the parent or guardian of the child.  

7. Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through the website or email.

8. Contact Information:

If you have questions or concerns about this Privacy Policy, please contact us at learn (a) toffeducation.com

Thank you for entrusting Toff Education with your education needs.