PRIVACY POLICY

Personal Information

When you create an account, we collect information such as your name, email address, telephone and details about your learning needs.

Profile Information

Tutors may provide additional information, such as qualifications, educational background, and areas of expertise. This information can be stored on our the SquareSpace platform and the TeachWorks platform, both used for our operations.

Session Data

We collect information about tutoring sessions, including communication logs, documents shared, and session duration.

Usage Data

We gather data on your interactions with the website, such as pages visited, features used, and device information.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

For Website visitors:

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing Emails:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Fonts:

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you're viewing on it

• Your IP address

Service Provision

We use your information to facilitate and improve tutoring sessions, connect tutors and students, and provide customer support.

Communication

We may use your contact information to send important updates, notifications, or promotional materials.

Payment Processing

Your payment details are used for transactional purposes, billing, and to prevent fraudulent activities. Our payment processor Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/en-ca/legal/privacy-center. At no point does Toff Education collect any billing information.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Analytics

We analyze usage patterns to improve our website, enhance user experience, and optimize our services.

Tutors and Students

Basic profile information, including names and relevant details, may be shared between tutors and students to facilitate tutoring sessions.

Third-Party Services

We may engage third-party services for payment processing, analytics, and other functions. These providers have access to limited information necessary to perform their services.

Legal Compliance

We may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.